How to Export Your Data

Admins can export ticket history, user lists, and audit logs from the platform for backup or compliance purposes. 📤

📦 Data Types Available for Export

• Tickets and comments (JSON or CSV)
• User profiles and roles
• Audit logs (admin actions, login events)

📋 Export Instructions

1. Go to Admin > Data & Exports
2. Select the data type and format
3. Click Request Export
4. You’ll receive an email once the file is ready to download

🧯 Notes

• Large exports? Files over 100MB will be split into multiple downloads
• Missing records? Confirm you have the right filters selected before exporting