Installing and Using the SDK

Support Cloud provides a JavaScript SDK to embed ticket forms, chat widgets, and user context from your app. 🧩

📥 Installation

1. Add the SDK to your app’s HTML:

   <script src="https://cdn.supportcloud.com/sdk.js"></script>

2. Initialize it with your account ID:

   SupportCloud.init("your-account-id")

🛠 Capabilities

• Trigger chat widget
• Pre-fill ticket fields
• Identify user sessions

🧯 Common Issues

• Widget not showing? Check browser console for script load errors