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Promenade Help Center

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74 results for "customization"

Customization Options
  1. Help Desk Homepage
  2. General
  3. General FAQs
Customization Options Our platform offers a range of customization options to tailor your experience and meet your specific
Demo Admin Demo Admin 0 comments
How do I customize my Help Center?
  1. Help Desk Homepage
  2. General
  3. FAQ
site's HTML, CSS, and Javascript to customize your theme. To get started, see Customizing the Help Center.
Demo Admin Demo Admin 0 comments
Building Custom Reports
  1. Help Desk Homepage
  2. Dashboards & Reporting
  3. Custom Reports
Support Cloud’s custom report builder lets you analyze the exact metrics your team needs — from SLA adherence to tag trends
Tom Nash Tom Nash 0 comments
How can agents leverage knowledge to help customers?
  1. Help Desk Homepage
  2. General
  3. FAQ
so they can help the customer, while also improving your self-service offerings for other customers. To get started, see
Demo Admin Demo Admin 0 comments
How do I change my order?
  1. Help Desk Homepage
  2. General
  3. General FAQs
you can change your order: 1. Contact Customer Support: Reach out to our customer support team as soon as possible to request
Demo Admin Demo Admin 0 comments
Welcome to your Help Center!
  1. Help Desk Homepage
  2. General
  3. Announcements
for your customers. The Help Center contains: a knowledge base and, on Guide Professional and Enterprise, a Customer Portal
Demo Admin Demo Admin 0 comments
Managing Users and Roles
  1. Help Desk Homepage
  2. Account Management
  3. Users & Roles
Click Send Invite. 🔐 Custom Roles Available on the Professional plan and above, custom roles allow you to tailor permissions
Tom Nash Tom Nash 0 comments
Feature Requests and Enhancements
  1. Help Desk Homepage
  2. General
  3. General FAQs
to improve our software and add new capabilities based on customer feedback. If you have an idea for a new feature or enhancement
Demo Admin Demo Admin 0 comments
November Features
  1. Help Desk Homepage
  2. Troubleshooting & FAQs
  3. Common Errors
return a true or false result. Custom Fields - Quote Products and Quote Line Items: Custom fields are now available for Quote
Tom Nash Tom Nash 0 comments
December Features
  1. Help Desk Homepage
  2. Troubleshooting & FAQs
  3. Common Errors
return a true or false result. Custom Fields - Quote Products and Quote Line Items: Custom fields are now available for Quote
Tom Nash Tom Nash 0 comments