Fixing Software Crashes or Freezes
Is the software crashing or freezing repeatedly? Try these troubleshooting tips:
- Restart the Software
Sometimes a simple restart can resolve crashes due to temporary software glitches or memory leaks. Quit and relaunch the application. - Check for Updates
Make sure you are running the latest version of the software, as updates often contain stability improvements and bug fixes. - Disable Other Apps
Try closing out other programs and apps running on your system to free up memory and system resources. Crashes can occur due to lack of resources. - Review Error Reports
Check for any error reports or logs generated when the software crashes. These can provide clues about the root cause of the instability.
If the software continues crashing after trying the steps above, please open a support case and attach any error reports so our team can further investigate.
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